Terms of service

Terms of Service
Effective Date: 05-05-2025

Welcome to AudioSellerz.com!

By accessing or using AudioSellerz.com and/or Audio Sellerz LLC products or services, including purchases made through AudioSellerz.com, in person, by invoice, by phone, by text, by email, through social media, through payment link, or at our local store located in Norton, Ohio, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our Site, placing an order, scheduling service, authorizing work, or making a purchase.

————————————————————————————————————

1. Overview

AudioSellerz.com is operated by Audio Sellerz LLC, located at 3132 Wadsworth Rd, Norton, OH 44203. The terms “we,” “us,” and “our” refer to Audio Sellerz LLC. By using this Site, placing an order, accepting an estimate, scheduling service, paying an invoice, accepting delivery, picking up merchandise, authorizing work, or doing business with Audio Sellerz LLC, you agree to the terms outlined below.

————————————————————————————————————

1. Eligibility

You must be at least 18 years old to use this Site or place an order, or have permission and supervision of a parent or legal guardian.

————————————————————————————————————

1. Product Information & Availability

We do our best to keep product listings accurate, including descriptions, pricing, specifications, options, compatibility information, images, and availability. However, errors may occur. We reserve the right to modify, correct, update, discontinue, cancel, refuse, or limit any item, listing, service, option, description, price, or availability at any time without notice.

Product information, specifications, compatibility notes, photos, diagrams, charts, lead times, and recommendations are provided for general shopping and informational purposes. Customers are responsible for confirming that an item fits their specific vehicle, system, installation, goals, electrical setup, enclosure, wiring, impedance, amplifier, battery, alternator, and intended use before ordering.

————————————————————————————————————

3A. Intellectual Property & Brand Assets

Our Content. All content we create, publish, display, distribute, or post on our website, social media, YouTube, ads, emails, invoices, estimates, product feeds, Google listings, marketplaces, printed materials, or any platform where we promote Audio Sellerz is owned by Audio Sellerz LLC or used under license. All rights reserved.

Logos, Names & Trade Dress. “Audio Sellerz,” “AudioSellerz.com,” “Audio Sellerz LLC,” our logos, product shots, artwork, colorways, slogans, graphics, media, page designs, product presentations, and overall look and feel are protected. No use is allowed without our written permission. This includes use on websites, videos, thumbnails, ads, listings, product pages, packaging, social handles, page names, domains, subdomains, meta tags, hidden tags, keywords, product feeds, structured data, or merchandise. Counterfeit or unauthorized merchandise is strictly prohibited.

Limited License to View/Share. You may view our public content and share it only through the platform’s native share features. Any other copying, scraping, mirroring, reposting, editing, downloading, archiving, commercial use, AI training, or reuse requires our written permission.

————————————————————————————————————

3B. Private Property — Recording & Visitor Content

Private Property Rule. Our entire property, including parking areas, driveways, walkways, lobby/showroom, offices, shop bays, side lots, rear lots, storage areas, and work areas, is private property. No recording, including video, audio, photos, livestreams, cell phones, body cameras, dash cameras, hidden devices, or any similar recording method, is allowed anywhere on the property without our prior written consent. We may refuse service or ask you to leave for unauthorized recording. Continued recording after notice may be treated as trespass.

Assignment/License of Visitor Recordings. As a condition of entering and remaining on our property, any photos, videos, or audio recordings you capture on our property that depict our premises, products, operations, staff, customers, vehicles, equipment, or business activity are deemed works made for hire for Audio Sellerz LLC; and to the extent that is not effective, you assign all rights, including copyright, to Audio Sellerz LLC; or, as a fallback, you grant us an exclusive, perpetual, irrevocable, worldwide, royalty-free license, with the right to sublicense, to use, reproduce, display, adapt, publish, distribute, and enforce such recordings for security, insurance, dispute resolution, compliance, brand protection, takedowns, and legal purposes.

Delivery & No Publication Without Consent. Upon written request, you will promptly deliver the original/highest-quality copy and execute documents needed to confirm the assignment/license. You may not publish or distribute recordings captured on our property without our written consent. Unauthorized recording or publication causes difficult-to-measure harm; liquidated damages of $25,000 per incident, or greater proven damages if applicable, may apply, plus reasonable attorneys’ fees, costs, injunctive relief, and any other remedies available.

Public Right-of-Way. We do not claim ownership of recordings made off-premises from a public roadway or public sidewalk that incidentally depict our building, provided no confidential information, private conversations, customers, work areas, license plates, VINs, payment information, customer property, or restricted areas are shown.

————————————————————————————————————

3C. Product Descriptions, Site Copy, SEO Assets & Custom Product Listings

What’s Covered. All written, visual, technical, organizational, and search-related content created, published, displayed, distributed, compiled, organized, or developed by Audio Sellerz LLC on our website, social media, YouTube, ads, emails, invoices, estimates, product feeds, Google listings, marketplaces, printed materials, or any platform where we promote Audio Sellerz is owned by Audio Sellerz LLC or used under license.

This includes, but is not limited to, product descriptions, product titles, collection descriptions, blog content, buying guides, comparison content, FAQ content, headings, page layouts, page structure, URL handles, SEO titles, meta descriptions, alt text, captions, schema/structured data, JSON-LD, product feed content, Google Merchant Center content, compatibility notes, installation notes, tuning notes, specifications we compile or organize, internal-link structures, photos, videos, graphics, downloads, charts, tables, custom product pages, custom product presentations, category pages, bundle pages, sales copy, calls to action, and all other original content or business work product published by Audio Sellerz LLC.

No Reuse Without Permission. You may not copy, scrape, mirror, republish, repost, reproduce, paraphrase, rewrite, spin, summarize, translate, imitate, train AI on, upload into AI systems, reverse-engineer, commercially exploit, or otherwise use our product descriptions, site copy, blog content, product listings, SEO assets, metadata, structured data, product feed content, photos, videos, graphics, page layouts, custom product presentations, or other original content for any commercial purpose without prior written permission from Audio Sellerz LLC. This applies to websites, marketplaces, dealer sites, ads, social media, email marketing, product feeds, AI tools, search-engine listings, business listings, manufacturer submissions, directory listings, or any other commercial use.

AI Rewrites, Spun Content & Slightly Changed Content. Changing a few words, rearranging sentences, swapping headings, replacing brand names, using AI or software to rewrite our content, changing examples, shortening or expanding our descriptions, slightly modifying our metadata, changing the order of sections, or presenting our original work as your own does not make the use authorized. Any such use may be treated as copyright infringement, unfair competition, misappropriation of business work product, search-engine manipulation, deceptive commercial use, and/or breach of these Terms.

Limited Quoting. Limited quoting for bona-fide editorial review or commentary may be allowed only if it is clearly attributed to AudioSellerz.com, non-commercial, not misleading, not used to sell competing products, and does not reproduce a substantial portion of our content. This limited allowance does not permit copying product descriptions, SEO content, product feeds, schema, photos, videos, graphics, or custom product presentations for commercial use.

Custom Product Pages, Exclusive Configurations & Audio Sellerz-Created Listings. Some products, bundles, options, configurations, custom variations, descriptions, listings, product pages, photography, media, or sales presentations shown on AudioSellerz.com may be created, developed, photographed, configured, requested, tested, written, organized, or published by Audio Sellerz LLC through our own time, labor, relationships, product knowledge, customer demand, manufacturer communication, and business investment.

When Audio Sellerz LLC creates or publishes a custom product listing, exclusive configuration, special-order option, bundle, build-to-order item, private-label item, or product page for an item not normally offered in that exact form by a manufacturer or brand, Audio Sellerz LLC retains all rights in our original listing content, description, photography, media, page layout, option structure, sales presentation, SEO assets, and other original work associated with that listing. No competitor, reseller, marketplace seller, website, person, or business may copy, duplicate, scrape, republish, recreate, reverse-engineer, imitate, or commercially exploit our custom listings, product-page content, original descriptions, media, configurations, bundles, or Audio Sellerz-created product presentations without our written permission.

Removing products, custom listings, descriptions, photos, media, configurations, bundles, SEO assets, or product presentations from our website and using them to sell, advertise, list, promote, or compete with Audio Sellerz LLC may be treated as theft of business work product, copyright infringement, unfair competition, misappropriation, conversion where applicable, search-engine manipulation, and/or breach of these Terms.

SEO Assets, Metadata, Structured Data & Search Visibility. Audio Sellerz LLC owns or lawfully controls the original search-related assets created for AudioSellerz.com and our related platforms, including but not limited to SEO titles, meta descriptions, URL handles, headings, product descriptions, collection descriptions, blog outlines, FAQ content, alt text, captions, schema/structured data, JSON-LD, product feed content, Google Merchant Center content, internal-link structures, comparison content, buying guides, custom product presentations, and other search-visibility materials.

You may not copy, scrape, rewrite, paraphrase, mirror, reproduce, spin, translate, train AI on, or commercially use our SEO assets, metadata, structured data, product feed content, page structure, heading structure, FAQ structure, internal-link structure, or search-optimized content without prior written permission from Audio Sellerz LLC.

No Permission by Public Display. The fact that content, products, options, prices, descriptions, images, custom variations, listings, blogs, metadata, schema, or product feeds appear publicly on AudioSellerz.com does not grant any license, permission, or right to copy, reuse, recreate, scrape, publish, sell from, train AI on, or commercially exploit that content or our business work product. All rights are reserved unless Audio Sellerz LLC gives written permission.

Enforcement. Violations of this section are subject to Section 3D, including liquidated damages of $250,000 per incident, or actual/statutory damages if greater, plus reasonable attorneys’ fees, costs, injunctive relief, takedown requests, platform reports, manufacturer/brand reports, search-engine complaints, payment-provider complaints, registrar/host complaints, disgorgement of profits where available, and any other remedies allowed under these Terms and applicable law. Each copied product page, listing, description, photo, video, graphic, post, ad, upload, product feed entry, schema entry, meta title, meta description, FAQ, heading structure, AI rewrite, marketplace listing, website page, or unauthorized use may be treated as a separate incident.

————————————————————————————————————

3D. IP Enforcement, Liquidated Damages & Fee-Shift

Covered Violations include, but are not limited to: unauthorized use of our name, logo, trade dress, brand assets, product shots, photos, videos, graphics, page layouts, product descriptions, blogs, SEO assets, metadata, schema/structured data, product feed content, custom product listings, custom configurations, buying guides, comparison content, headings, FAQs, internal-link structures, social media content, advertising content, or other Audio Sellerz LLC content or business work product.

Covered Violations also include copying or paraphrasing our product descriptions/site copy; reposting or editing our photos/videos/graphics; running ads or pages that imply affiliation; selling counterfeit or “inspired-by” merchandise; using our marks in domains, subdomains, handles, meta tags, hidden tags, keywords, product feeds, structured data, or landing pages; scraping for commercial reuse or AI training; creating look-alike pages, ads, stores, social profiles, marketplace listings, or fake dealer pages; using our marks or content to collect payments or leads while implying affiliation; and any other use of our brand, content, listings, SEO assets, media, or business work product without written permission.

Liquidated Damages. Because the harm from brand theft, content theft, SEO theft, search dilution, copied product listings, customer confusion, marketplace confusion, and loss of goodwill is difficult to measure, you agree to pay Audio Sellerz LLC liquidated damages of $250,000 per incident of unauthorized use, or our actual/statutory damages if greater, plus reasonable attorneys’ fees, costs, injunctive relief, takedown expenses, platform enforcement expenses, search-engine complaints, payment-provider complaints, registrar/host complaints, manufacturer/brand reports, and any other remedies available under these Terms and applicable law.

Each page, listing, product listing, marketplace listing, product feed entry, schema entry, image, video, post, ad, upload, blog, description, rewritten article, AI-generated rewrite, copied metadata item, fake listing, fake profile, fake business page, or unauthorized use may be treated as a separate incident.

We may also seek disgorgement of profits, destruction or seizure of counterfeit goods where available, removal of infringing materials, domain or page takedowns, search-index removals, deindexing requests, platform account action, and injunctive relief.

No Permission Implied. Nothing in these Terms grants you any license, permission, right, or ownership interest in Audio Sellerz LLC content, brand assets, listings, SEO assets, custom product presentations, or intellectual property. All rights are reserved.

————————————————————————————————————

3E. Anti-Impersonation & Official Channels

Official Channels. Our official website and social profiles are the ones linked in the header/footer of AudioSellerz.com. Any other account, page, domain, listing, ad, product feed, business profile, social media account, marketplace page, or store is not authorized unless we say so in writing.

Platform & Registrar Cooperation. You authorize platforms, hosts, registrars, search engines, marketplaces, payment processors, social media platforms, ad platforms, and other service providers to disclose to us basic account information related to an infringing, impersonating, confusing, deceptive, or unauthorized page/listing/domain/profile/feed and to remove, disable, restrict, or transfer such properties upon our verified notice.

Dealer/Partner Use. Authorized dealers, partners, or manufacturers may use approved assets only under separate written permission from Audio Sellerz LLC. Permission may be revoked at any time. Unauthorized use, use outside the approved scope, or continued use after revocation is a violation subject to Section 3D.

————————————————————————————————————

3F. DMCA Agent — Copyright Claims

If you believe content on our Site infringes your copyright, send a DMCA notice to:

DMCA Agent: Audio Sellerz LLC – Legal
Address: 3132 Wadsworth Rd, Norton, OH 44203
Email: support@audiosellerz.com

Include:
(1) your signature;
(2) the copyrighted work claimed to be infringed;
(3) the allegedly infringing URL(s);
(4) your contact information;
(5) a good-faith statement; and
(6) a statement under penalty of perjury that you are authorized to act.

We respond per the DMCA and may disable or remove material and notify the user.

————————————————————————————————————

1. Pricing & Payments

Prices are listed in USD and are subject to change without notice. Prices may change up until the items are shipped. If prices change from the manufacturer, we may be required to honor applicable Minimum Advertised Price policies set by the manufacturer. We accept major credit cards and online payment platforms. Orders are processed once payment is authorized.

Important Pricing Notice. From time to time, certain costs may increase unexpectedly due to factors outside our control, including but not limited to manufacturer price adjustments, supply and demand changes, tariffs, material shortages, freight increases, carrier changes, labor costs, or vendor changes. In all such cases, these additional costs may be passed directly onto the customer. This applies to all products, including but not limited to custom-made items, special-order items, and pre-orders. By placing an order, you acknowledge and accept that pricing is subject to these external influences and may be updated accordingly at any time prior to shipment.

We reserve the right to correct pricing errors, listing errors, shipping errors, tax errors, discount errors, coupon errors, and checkout errors. If an error occurs, we may cancel, refund, invoice the difference, request additional payment, or refuse fulfillment.

————————————————————————————————————

4A. Payment Authorization & ID Verification

For in-store pickup, local release, high-risk orders, large orders, suspicious orders, custom orders, special orders, or any order we deem appropriate, we may require photo ID, the payment card used, cardholder verification, address verification, signature confirmation, signed authorization forms, fraud-prevention documentation, or other reasonable verification. We may cancel, refund, delay, or refuse any order that fails verification.

Chargebacks on verified, shipped, picked up, delivered, installed, released, custom, final-sale, or received orders are subject to Section 8.

————————————————————————————————————

4A(1). Cardholder Authorization & Fraud Cooperation

For in-store pickup, local release, online order release, shipped orders, custom orders, high-risk orders, or orders requiring verification, the cardholder or authorized user must provide requested verification. This may include matching photo ID, the payment card, order confirmation, billing address verification, shipping address verification, signature, email confirmation, SMS confirmation, or written authorization.

If you claim an unauthorized charge, you agree to cooperate with our bank, card network, payment processor, law enforcement, insurer, and any other relevant investigator. Cooperation may include signed affidavits, a police report if requested, device/IP information, order communications, identity verification, and other reasonable evidence. Refusal to cooperate may be used as evidence against unauthorized-use claims.

————————————————————————————————————

4A(2). Third-Party Payment / Authorized User

If someone other than the titled owner, vehicle owner, recipient, installer, customer, or account holder pays for an order or vehicle release, the payer represents they are the cardholder or authorized user and consents to ID capture and signature at release. The customer authorizes us to share basic order facts with the cardholder for fraud prevention, payment verification, chargeback response, collections, and dispute resolution.

————————————————————————————————————

4B. Card Surcharges & Returned Payments

Where permitted by law, card or digital-wallet payments may include a clearly disclosed surcharge. Any returned, failed, rejected, reversed, disputed, or dishonored payment, including NSF, ACH return, card reversal, chargeback, or payment-app reversal, may incur a $35 processing fee plus any third-party fees, processor fees, legal fees, collection fees, shipping costs, storage costs, or other costs we incur.

————————————————————————————————————

4C. Business Accounts — Personal Guaranty

If you purchase on behalf of a business, shop, organization, reseller, dealer, team, or third party and request terms, special pricing, delayed payment, commercial pricing, dealer pricing, wholesale pricing, credit, or invoice-based payment, you personally guarantee payment of all charges, fees, interest, collection costs, storage, enforcement costs, attorneys’ fees, and all amounts due if the business does not pay.

————————————————————————————————————

1. Shipping & Delivery

We ship within the United States unless otherwise agreed in writing. While we strive for fast delivery, shipping timelines are estimates and are not guaranteed. Delivery dates, carrier estimates, tracking updates, build times, manufacturer lead times, and transit estimates are not guaranteed unless we expressly state otherwise in writing.

Important Shipping Notice. Once an item leaves Audio Sellerz LLC and/or its partners, vendors, brands, distributors, manufacturers, affiliates, fulfillment providers, or carriers, it becomes the responsibility of the shipping carrier. In the event of a lost, delayed, stolen, misdelivered, or damaged shipment, we will assist you in filing a claim with the carrier where possible. No replacement, refund, credit, or additional shipment will be issued until the claim is resolved and payment is received from the shipping carrier or insurer, unless we choose otherwise in writing.

We are not responsible for carrier delays, weather delays, incorrect scans, customs delays, refused packages, incorrect addresses, theft after delivery, porch piracy, carrier misdelivery, customer failure to pick up, or delays caused by manufacturers, vendors, distributors, or suppliers.

————————————————————————————————————

5A. Optional Shipping Insurance

At checkout, or by written request before shipment, you may purchase optional shipping insurance to protect your order during transit against covered loss, theft, or damage. If you do not purchase optional shipping insurance, you acknowledge and agree that Audio Sellerz LLC has no obligation to replace, refund, credit, or otherwise compensate you for any loss, theft, damage, delay, misdelivery, or carrier-related issue occurring after the shipment is tendered to the carrier.

By placing an order without optional shipping insurance, you further agree not to initiate a chargeback for carrier-related loss, theft, delay, misdelivery, or damage and to use the carrier claim process described in these Terms.

————————————————————————————————————

5B. Address Accuracy & Redirection

You are responsible for providing correct shipping information. Carrier address changes, package intercepts, returns, re-shipments, delays, losses, or additional costs caused by inaccurate or incomplete information may incur additional shipping, handling, processing, storage, and administrative fees.

Refused, undeliverable, abandoned, unclaimed, or returned packages are processed per the Returns policy if eligible. Shipping fees, insurance fees, payment-processing fees, and handling fees are not refundable.

————————————————————————————————————

5C. Cooperation for Carrier/Insurance Claims

You agree to cooperate with carrier, insurer, and shipment investigations. Cooperation may include photos, videos, packaging retention, damage notes, signed statements, inspection, police reports, theft reports, repair estimates, and any other documentation reasonably requested. Failure to cooperate may void replacement eligibility and may be used as evidence against any refund, replacement, claim, or chargeback request.

————————————————————————————————————

1. Made-to-Order / Custom Products — All Sales Final

The following items are built to order, made to order, custom, made to spec, or final sale unless otherwise stated in writing:

• Subwoofer boxes
• Alternators
• Apparel
• Custom wiring
• Custom bundles
• Custom battery setups
• Special-order products
• Custom-configured products
• Products ordered from a manufacturer, builder, distributor, or vendor specifically for your order
• Any item marked custom, made-to-order, built-to-order, special order, final sale, private label, or non-returnable

Standard lead time is generally 2–3 weeks for many custom items unless the product page, invoice, manufacturer, builder, or written communication states otherwise. In some cases, production may take longer due to demand, parts availability, manufacturer delays, shipping delays, custom options, testing, seasonal workload, material shortages, or issues outside our control.

These items cannot be canceled, refunded, returned, exchanged, or charged back once the order is submitted, as production, ordering, sourcing, reserving, scheduling, or customization may begin immediately.

Make sure the item is exactly what you need before placing the order. There are no cancellations or returns once production, ordering, sourcing, customization, or fulfillment has started.

————————————————————————————————————

6A. Custom Spec Sheet Acknowledgment — Final Sale

Custom, built-to-order, made-to-spec, fabricated, installed, or special-order work may require a signed spec sheet, written approval, email approval, text approval, invoice approval, product-page approval, checkout acceptance, or other written confirmation. This may include dimensions, tuning, impedance, finish, options, vehicle information, alternator options, battery options, wiring requirements, enclosure details, materials, colors, compatibility information, and other specifications.

By approving the order, paying the invoice, submitting checkout, or authorizing work, you confirm approval and acceptance of final-sale terms. Changes after approval may require a new quote, new timeline, additional payment, or may be refused.

————————————————————————————————————

6B. Engineering / Design / Diagnostic Fees — Non-Refundable

Design, CAD, tuning profiles, port math, DSP files, wiring planning, system design, consultations, diagnostic time, research time, vehicle lookups, compatibility checks, custom sourcing, product setup, testing, programming, estimate preparation, and similar labor or planning work are non-refundable once performed, even if you later cancel or do not proceed with other work.

————————————————————————————————————

1. Returns & Restocking Policy — Standard, Non-Custom Items Only

We offer a 30-day return window from the date of purchase for eligible standard, non-custom items.

To be eligible for a return:

• Items must be in new, unused, uninstalled condition.
• Original packaging must be included.
• All accessories, manuals, decals, warranty cards, hardware, labels, and documentation must be included.
• You must contact us first for return authorization.
• The return must be approved before shipment back to us.

Refunds will be assessed upon receipt and inspection of the item. A minimum 10% restocking fee applies to all returns. Higher fees may be charged depending on condition, missing parts, opened packaging, damaged packaging, install marks, diminished value, shipping costs, payment-processing costs, or other losses.

Important. All made-to-order, custom, built-to-order, special-order, private-label, modified, opened, installed, used, clearance, B-stock, open-box, or final-sale items are non-returnable and non-refundable unless we approve otherwise in writing.

————————————————————————————————————

7A. RMA Procedures & Condition

All returns require an RMA and must include all accessories, packaging, UPC labels, serial labels, manuals, hardware, included documentation, and original product materials.

Items showing install marks, abuse, liquid damage, altered serial numbers, missing parts, missing packaging, damaged packaging, clipped wires, modified parts, used condition, smoke damage, corrosion, tampering, signs of overpowering, signs of misuse, or signs of improper installation are not eligible or may incur additional restocking, repair, refurbishment, replacement, cleaning, packaging, and diminished-value deductions.

————————————————————————————————————

7B. Open-Box / B-Stock / Clearance / As-Is

Open-box, B-stock, clearance, discontinued, used, demo, scratch-and-dent, special deal, custom, and “as-is” items are final sale and are not eligible for return unless stated in writing at sale.

————————————————————————————————————

7C. Unauthorized Returns — Handling & Disposition

Returns sent without an RMA, returns sent after the return period, returns of custom/final-sale items, or returns sent without written approval may be refused, returned to sender at your expense, held, or treated as abandoned property.

If we receive an unauthorized return, we may hold it for 10 business days awaiting your prepaid shipping label. Storage, handling, and processing fees may apply. Unclaimed items may be treated per Section 21. Unauthorized returns followed by a chargeback constitute breach and trigger Section 8 remedies.

————————————————————————————————————

7D. Custom / Final-Sale — No Returns, No Chargebacks

Custom, built-to-order, made-to-order, special-order, made-to-spec, private-label, installed, modified, or final-sale items are not returnable for any reason, including installation difficulty, change of mind, wrong item ordered, did not fit my setup, no longer needed, shipping delay, manufacturer delay, buyer’s remorse, customer misunderstanding, or failure to read the product page.

Initiating a chargeback for a custom/final-sale item is a breach of these Terms and triggers Section 8 remedies, including liquidated damages, fees, and enforcement, plus title/security remedies under Section 29 if goods are unpaid.

————————————————————————————————————

7E. Refund Deductions — Card Fees & Shipping

If we approve a refund for any reason, the refund will be issued minus:

(i) non-refundable payment-processor/credit-card fees charged to us on the original transaction;
(ii) any shipping and optional shipping-insurance charges;
(iii) return shipping costs;
(iv) handling costs;
(v) restocking fees; and
(vi) any deductions allowed under these Terms.

Original shipping and return shipping are not refundable. This applies to partial and full refunds, unless the refund is due solely to our error and we state otherwise in writing.

————————————————————————————————————

7F. Condition-Based Deductions — Damage, Wear, Missing Parts

If a returned item or its retail box arrives damaged, altered, used, installed, incomplete, missing accessories, missing documentation, missing packaging, or not in new resalable condition, we will assess diminished value and refurbishment costs in our reasonable judgment.

Deductions may include repair labor, refurbishment labor, replacement parts, re-packaging fees, re-boxing fees, cleaning, missing accessory charges, lost resale value, product testing, administrative time, shipping losses, and any other amount required to bring the transaction to break-even.

If the product is no longer resalable as new, we may deduct up to the full product price, deny the return, or issue a refund of $0. We may document condition with photos, videos, inspection notes, and RMA records.

————————————————————————————————————

7G. Packaging & Risk of Loss on Returns

You are responsible for proper packaging and insurance on returns. Risk of loss, theft, or damage remains with you until the item is delivered to us and inspected.

Ship the item in the original retail box placed inside a protective outer shipping box with adequate padding. Do not ship the retail box as the shipping box. Items damaged in transit due to poor packaging will be handled under Section 7F and may be refused, denied, or deducted.

————————————————————————————————————

1. Chargebacks — Evidence, Liquidated Damages & Fees

We take fraud, abuse, nonpayment, and improper chargebacks seriously and will contest improper chargebacks. If you initiate, assist, encourage, or maintain a chargeback without first giving us a reasonable opportunity to resolve the issue, or for amounts related to custom, built-to-order, final-sale, non-returnable, shipped, delivered, installed, picked-up, released, or received goods, you agree that our losses are difficult to measure and the following constitutes a reasonable pre-estimate of damages:

• Liquidated Damages: 2× the disputed amount, or actual damages if greater.
• Administrative/Labor Time: minimum 20 hours at $150/hour, equaling $3,000, for evidence assembly, documentation, exhibits, customer communications, third-party communications, bank communications, carrier communications, manufacturer communications, legal preparation, filing, prosecution of claims, dispute response, and collection efforts. If actual time exceeds 20 hours, we will seek the greater actual amount at $150/hour.
• Processor & Logistics Fees: recovery of payment-processor chargeback fees, card fees, return shipping, re-shipping, restocking, re-packaging, storage, carrier costs, insurance costs, and any other logistics costs reasonably incurred.
• Attorneys’ fees, filing fees, court costs, collection costs, and allowable costs.

Mechanic’s/Repairer’s Lien Notice — Chargebacks Involving Labor. If your transaction includes labor performed on a vehicle or property, the filing date of any chargeback will be deemed: (i) the date of last work performed; and (ii) notice of nonpayment for purposes of calculating storage, issuing required notices, and initiating any mechanic’s lien, repairer’s lien, garageman’s lien, title, or possession-related proceedings.

We may also refer evidence to law enforcement when we reasonably suspect fraud, theft, conversion, unauthorized payment use, false statements, or other unlawful conduct.

————————————————————————————————————

8A. E-Sign & Electronic Notices

You consent to transact electronically. Order confirmations, invoices, estimates, checkout records, policy updates, payment notices, dispute notices, lien notices, title notices, RMA communications, and other communications may be sent by email, SMS, phone, payment processor message, or other electronic method to the contacts you provide.

————————————————————————————————————

8B. E-Signature & Photo ID Consent

You consent to the use of electronic signatures and to our reasonable collection, storage, and use of photo ID, signatures, payment verification, pickup photos, delivery confirmation, and authorization records for order processing, fraud prevention, dispute resolution, chargeback response, collections, and legal purposes.

————————————————————————————————————

8C. Nonpayment / Chargeback — Return, Uninstall & Title/Lien Remedies

If any portion of your payment is reversed, charged back, rejected, disputed, returned, dishonored, or not received for work, goods, parts, equipment, merchandise, or services that include parts/equipment sold, shipped, picked up, delivered, released, or installed into your vehicle or property:

Retention of Title / Security Interest. Until paid in full, Audio Sellerz LLC retains title to unpaid parts, equipment, merchandise, and goods and retains a purchase-money security interest in those goods under Section 29.

Mandatory Presentation for Uninstall. Within 5 calendar days of our written notice, you must present the vehicle, property, equipment, or unpaid goods at our shop during business hours so we can recover, remove, uninstall, disable, inspect, or secure the unpaid parts/equipment and restore the vehicle/property to a safe, reasonable pre-install state where practicable. You must provide keys, access codes, access permissions, and reasonable cooperation.

Online Orders and Shipped Goods. For online orders, shipped goods, delivered goods, picked-up goods, or merchandise received by the customer where payment is later reversed, charged back, rejected, or unpaid, the customer must either immediately repay the unpaid balance or return the unpaid goods in the same condition received, with all accessories, packaging, documentation, and parts, within 5 calendar days of written notice unless we provide a different written deadline. Failure to repay or return unpaid goods may be treated as default, conversion, theft of goods where applicable, and breach of these Terms.

Access by Appointment Only — No Forced Entry. Removal occurs at our facility or another mutually agreed location, by appointment. We will not enter a vehicle, home, garage, building, or location without consent, and we will not use force. If you refuse to present the vehicle, property, or unpaid goods, we may pursue mechanic’s lien, repairer’s lien, garageman’s lien, title remedies, replevin, injunctive relief, collections, damages, and all other remedies available under these Terms and applicable law.

Storage, Towing & Costs. Failure to present the vehicle, property, or unpaid goods may result in storage charges, towing, recovery costs, collection costs, court costs, attorneys’ fees, and other enforcement costs.

Condition & Care. During removal, we exercise ordinary care and are not responsible for pre-existing conditions, hidden conditions, brittle clips, prior wiring, third-party add-ons, customer modifications, improper prior installation, damage caused by customer refusal or delay, or complications outside our control. You remain responsible for any cover, replacement, repair, or restoration costs needed to safely return the vehicle or property to a reasonable pre-install condition.

No Use or Sale of Our Goods. You may not use, move, sell, transfer, pledge, pawn, damage, hide, destroy, encumber, alter, or dispose of our retained-title goods until the balance is paid in full. Doing so constitutes default and may constitute conversion or other unlawful conduct, and may result in injunctive relief, damages, attorneys’ fees, and referral to law enforcement where appropriate.

Evidence & Cooperation. You agree to preserve communications and cooperate in dispute resolution with payment processors, carriers, insurers, manufacturers, platforms, and law enforcement. Failure to cooperate may increase your liability under Section 8.

————————————————————————————————————

8D. Ohio Lien Timing — Chargeback = Work Date & Nonpayment Notice

For projects involving labor on a vehicle or other property that was released to you, if any payment is reversed, charged back, returned, rejected, dishonored, or not honored after release, you agree that, for all timing, notice, and filing purposes under Ohio mechanic’s lien, repairer’s lien, garageman’s lien, title, and related statutes, the date we receive the chargeback or return notice will be deemed:

(i) the date labor was last performed;
(ii) the date of nonpayment notice from you to us; and
(iii) the date we demanded possession, presentation, uninstall, recovery, or security of the vehicle/property.

You waive and agree not to assert any defense that the statutory filing clock began only on the physical completion or release date. You consent to email and SMS as valid written notice addresses for all lien-related communications. If a court declines to apply this reset, the chargeback date shall at minimum be treated as the nonpayment notice date and demand date for all available remedies.

————————————————————————————————————

8E. Card-Not-Present Evidence Package

For online orders, shipped orders, phone orders, invoice orders, payment-link orders, social-media orders, and all card-not-present transactions, you agree that AVS results, CVV results, payment authorization records, device fingerprinting, IP geolocation, login history, order-confirmation emails, SMS messages, invoice records, checkout records, accepted Terms, fraud-screening results, customer communications, carrier scans, tracking records, delivery confirmations, signatures, photos, proof of pickup, proof of delivery, and related records constitute reliable evidence of authorization, fulfillment, delivery, receipt, and acceptance.

————————————————————————————————————

8F. Custom-Item Chargebacks — Bad-Faith Disputes

Filing, assisting, encouraging, or maintaining a chargeback on a custom, built-to-order, made-to-order, special-order, made-to-spec, installed, final-sale, or non-returnable item after acceptance of Sections 6 through 6B constitutes bad-faith dispute conduct.

In addition to Sections 8 through 8E, you are liable for:

(i) two-way shipping and handling;
(ii) inspection and repackaging;
(iii) loss in value;
(iv) administrative/labor time under Section 8;
(v) liquidated damages equal to 2× the charged-back amount or $2,000, whichever is greater;
(vi) attorneys’ fees, filing fees, collection costs, and allowable costs.

If any custom goods were installed and remain unpaid, we may pursue uninstall, recovery, lien/title remedies, replevin, injunctive relief, and other remedies under Sections 8C, 8D, 18, and 29.

Checkout/Release Notice. By completing checkout, paying an invoice, accepting delivery, picking up an item, authorizing work, or taking possession, you confirm that you are the authorized cardholder or have cardholder permission. You acknowledge that custom, built-to-order, made-to-order, special-order, made-to-spec, installed, final-sale, and non-returnable items are not returnable, and that disputing such charges through a chargeback violates these Terms and triggers Section 8 remedies and Section 29 title/security remedies.

————————————————————————————————————

1. Warranties

Most products are covered by a manufacturer’s warranty. Audio Sellerz LLC does not offer extended warranties unless specified in writing. Warranty claims must be directed to the product manufacturer. We may assist you within the manufacturer’s process, but manufacturer warranty approval, denial, replacement, repair, timeline, shipping, inspection, and final decision are controlled by the manufacturer.

Warranties may be denied for misuse, overpowering, clipping, poor electrical, incorrect installation, improper wiring, improper enclosure, water damage, physical damage, modification, abuse, competition use, altered serial numbers, missing proof of purchase, or any condition excluded by the manufacturer.

Audio Sellerz LLC is not responsible for manufacturer warranty denials, shipping costs for warranty claims, delays, labor to remove or reinstall products, or any incidental/consequential damages related to warranty issues unless required by law.

————————————————————————————————————

1. Cancellations — Any Items We Sell or Offer

Customer Cancellations. For in-stock, non-custom items, you may request cancellation before shipment. Once shipped, the Returns policy applies if the item is eligible. Payment-processing fees, shipping fees, insurance fees, sourcing fees, and other non-refundable costs may be deducted.

Our Right to Cancel / Refuse Service. We reserve the right to cancel any order, suspend fulfillment, refuse service, limit service, refuse future service, restrict payment methods, require verification, or close an account at any time and for any reason we deem appropriate, including purely discretionary reasons, except where prohibited by law. We do not refuse service on the basis of any protected characteristic.

If we cancel an order, we will issue a refund of amounts paid for unfulfilled items to the original payment method, or by alternative method if the original is unavailable. We are not liable for indirect, incidental, special, punitive, or consequential damages arising from such cancellation.

Custom / Built-to-Order. Custom, built-to-order, made-to-order, made-to-spec, special-order, installed, private-label, or final-sale items are non-cancelable once submitted, approved, ordered, sourced, scheduled, or placed into production.

Account Actions. Repeated policy violations, abusive behavior, threats, harassment, fraud concerns, chargebacks, nonpayment, false claims, or misuse of our services may result in account closure and refusal of future service.

————————————————————————————————————

10A. Cancellation Refund Deductions — Standard Items

If we approve a customer-requested cancellation or change after payment is captured and before shipment, any refund may be net of non-refundable payment-processor fees, credit-card fees, sourcing costs, labor already performed, and other costs already incurred. If the order has shipped, Section 7 applies. Shipping and insurance are not refundable.

————————————————————————————————————

1. Account Responsibility

You are responsible for maintaining the confidentiality of your account, password, payment credentials, order information, delivery information, and contact information. You agree to accept responsibility for all activities under your account or using information you provide.

You are responsible for keeping your email, phone number, billing address, shipping address, vehicle information, and order information current and accurate. Failure to maintain accurate information may delay orders, void eligibility for certain remedies, or increase your liability.

————————————————————————————————————

1. Prohibited Use

You agree not to use the Site, our services, our content, our brand, our property, our communications, or our platforms for any unlawful, abusive, fraudulent, deceptive, harmful, or prohibited purpose. This includes, but is not limited to:

• Fraudulent transactions
• Payment fraud
• Chargeback abuse
• False claims
• Interference with Site security
• Uploading malicious code
• Scraping or copying our content
• Impersonation
• Harassment or threats
• Defamation
• Interference with business relationships
• Unauthorized use of our brand, content, or intellectual property

Defamation Notice. Any public act intended to harm the reputation of Audio Sellerz LLC, including but not limited to false claims, fake accusations, misleading videos, staged content, destruction, burning, or defacing of our merchandise in a public or recorded setting, may be treated as defamation, business interference, false statement conduct, and/or breach of these Terms.

Brand Abuse & Impersonation. Prohibited conduct includes:

• Impersonating Audio Sellerz LLC or suggesting false affiliation, authorization, dealership, partnership, employment, sponsorship, endorsement, or approval.
• Using our name, logo, brand assets, or trade dress without written permission.
• Registering or using confusingly similar domains, subdomains, social handles, page names, business listings, marketplace names, or ad accounts intended to divert or confuse customers.
• Using our marks in meta tags, hidden tags, product feeds, keywords, structured data, URL handles, landing pages, or ads to capture search traffic.
• Reposting, scraping, paraphrasing, translating, rewriting, spinning, or editing our product descriptions, site copy, blogs, SEO content, media, or custom product listings for commercial use.
• Training AI models on our site content or media without a license.
• Creating look-alike pages, fake dealer pages, fake product listings, or unauthorized sales pages using our brand or content.

Violations are subject to Section 3D and may result in account closure, platform reports, host reports, registrar complaints, manufacturer reports, search-engine complaints, payment-provider complaints, law-enforcement referrals where appropriate, and legal action.

————————————————————————————————————

12A. Anti-Scraping & Automated Access

Automated scraping, mirroring, bulk downloading, data mining, crawling, copying, archiving, extraction, AI model training, machine-learning dataset creation, product-feed harvesting, schema harvesting, metadata harvesting, image harvesting, or content harvesting from our site, media, listings, or feeds without written permission is prohibited and subject to Section 3D.

This applies whether performed manually, by bots, by software, by browser extensions, by scripts, by AI tools, by third-party contractors, by agencies, or by any automated or semi-automated method.

————————————————————————————————————

12B. SEO Manipulation, Negative SEO & False Search Signals

You agree not to engage in any conduct intended to harm, manipulate, confuse, dilute, suppress, interfere with, or exploit Audio Sellerz LLC’s search visibility, rankings, indexing, online reputation, product feeds, reviews, ads, business listings, merchant listings, local SEO presence, AI-search visibility, or customer trust.

Prohibited conduct includes, but is not limited to:

• Creating spam backlinks to our website.
• Submitting false or misleading reports to search engines, platforms, manufacturers, payment providers, directories, or business listings.
• Creating fake reviews or fake negative reviews.
• Purchasing, selling, coordinating, or encouraging fake engagement.
• Creating fake business listings, duplicate listings, impersonation listings, fake dealer pages, fake social profiles, fake marketplace listings, doorway pages, copied pages, or look-alike websites.
• Copying our content to compete with us in search results.
• Using our name, logo, brand terms, product page content, custom listings, SEO assets, metadata, schema, product feeds, photos, videos, or original content in hidden text, tags, structured data, ad keywords, landing pages, domains, handles, redirects, or search-manipulation campaigns.
• Attempting to confuse customers, platforms, search engines, AI systems, payment providers, manufacturers, or vendors about the source, ownership, authorization, affiliation, or legitimacy of Audio Sellerz LLC content, products, listings, or services.

Violations may result in takedown requests, search-engine complaints, Google Business Profile complaints, platform reports, registrar/host complaints, manufacturer/brand reports, payment-provider complaints, injunctive relief, damages, attorneys’ fees, costs, and any other remedies available under these Terms and applicable law.

————————————————————————————————————

1. Limitation of Liability

To the maximum extent permitted by law, Audio Sellerz LLC shall not be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages resulting from your use of our products, services, website, content, installations, recommendations, communications, shipping, delays, manufacturer issues, warranty issues, or business relationship with us.

This includes, but is not limited to, lost profits, loss of use, vehicle downtime, diminished value, rental vehicles, missed events, missed competitions, missed appointments, labor performed by others, inconvenience, emotional distress, business interruption, third-party damages, or other indirect losses.

Nothing in this section is intended to limit liability where prohibited by law.

————————————————————————————————————

1. Indemnification

You agree to indemnify, defend, and hold harmless Audio Sellerz LLC, its owners, members, managers, employees, contractors, agents, affiliates, vendors, and partners from any claims, demands, damages, losses, liabilities, costs, attorneys’ fees, and expenses arising from your misuse of the Site, misuse of products, unlawful conduct, payment disputes, chargebacks, false claims, violation of these Terms, violation of third-party rights, or actions involving your vehicle, property, order, account, installation, or communications.

————————————————————————————————————

14A. Export, Sanctions & Resale

You agree not to export, re-export, resell, divert, ship, or transfer products in violation of U.S. export laws, sanctions laws, manufacturer restrictions, brand policies, or applicable law. We may cancel, refuse, delay, or restrict orders that present compliance, fraud, warranty, resale, or brand risk.

————————————————————————————————————

14B. Prevailing-Party Fees

In any action to enforce these Terms, including IP enforcement, collections, lien/title remedies, chargebacks, defamation, review disputes, worker covenants, nonpayment, or any other enforcement action, the prevailing party is entitled to reasonable attorneys’ fees and costs unless prohibited by law.

————————————————————————————————————

1. Governing Law, Venue & Collections

These Terms are governed by the laws of the State of Ohio. Exclusive venue lies in Summit County, Ohio, including Barberton Municipal Court for small claims where applicable.

Collections Interest. All overdue balances, including invoices, product balances, labor balances, storage fees, liquidated damages, approved invoices, unpaid chargebacks, returned payments, collection balances, and enforcement amounts, accrue simple interest at 1.5% per month, equal to 18% per year, from the due date until paid in full, plus reasonable collection costs, attorneys’ fees, filing fees, court costs, and allowable costs.

————————————————————————————————————

1. Changes to Terms

We reserve the right to update these Terms at any time. Posting with a revised Effective Date constitutes notice. Continued use of the Site, continued purchasing, continued service authorization, continued possession of unpaid goods, or continued business with Audio Sellerz LLC after posting constitutes acceptance.

————————————————————————————————————

1. Non-Disparagement / Reviews

By using this Site or purchasing from Audio Sellerz LLC, you agree not to make public statements, online or offline, that are false, misleading, deceptive, defamatory, made in bad faith, or intended to damage the reputation of Audio Sellerz LLC, its owners, employees, contractors, vendors, partners, products, services, or business relationships.

Mandatory Review Dispute Step. Before posting a negative review, review below 3 stars, complaint video, public accusation, social media post, or similar public statement about an unresolved issue, you agree to email support@audiosellerz.com with details and allow 5 business days for us to investigate and attempt resolution, unless prohibited by law.

Damages. Verified defamation, false statements of fact, review manipulation, fake reviews, bad-faith accusations, or materially misleading public statements may result in injunctive relief and liquidated damages of at least $250,000 per incident, or greater proven/statutory damages if available, plus attorneys’ fees and costs.

Evidence. If you publish a review, post, video, complaint, or public statement making factual claims, you agree to preserve and provide the evidence supporting those claims upon request.

Nothing in this section prohibits honest, lawful, good-faith opinions based on a real customer experience. This section is intended to prohibit false statements of fact, misleading omissions, fake reviews, review manipulation, bad-faith accusations, and public statements that misrepresent the facts of a transaction.

————————————————————————————————————

17A. False Statements of Fact — Takedown, Retraction & Damages

If you publish or transmit false statements of fact about Audio Sellerz LLC, our owners, employees, contractors, customers, vendors, products, services, policies, transactions, or business practices, you agree to:

(i) Takedown within 24 hours of our written notice;
(ii) Evidence preservation, including originals, files, messages, screenshots, metadata, receipts, records, and proof supporting your factual claims;
(iii) Retraction or correction in the same channel, where appropriate, and on each mirror, repost, share, or duplicate you control.

Damages & Relief. Verified defamation, false statements of fact, fake accusations, or materially misleading statements may result in injunctive relief and liquidated damages of at least $250,000 per incident, or greater proven/statutory damages if available, plus attorneys’ fees and costs. Each post, video, review, story, ad, listing, message, group post, mass message, or repost may be treated as a separate incident.

Definitions. “False statements of fact” means statements that assert or imply objectively verifiable facts that are untrue, materially incomplete, misleading, or made with reckless disregard for truth. It does not include clearly labeled opinion or lawful hyperbole.

————————————————————————————————————

17B. Fake Reviews, Review Manipulation & Local SEO Interference

You may not create, purchase, sell, request, coordinate, encourage, or participate in fake reviews, fake negative reviews, review bombing, false testimonials, fake customer experiences, fake social engagement, false business listing edits, duplicate listings, impersonation listings, or any other conduct intended to manipulate, damage, suppress, or interfere with Audio Sellerz LLC’s online reputation, Google Business Profile, search visibility, customer trust, or local SEO presence.

Any review, post, listing edit, report, message, or public statement that falsely claims or implies a customer experience, product experience, service issue, fraud, safety issue, authorization issue, payment issue, delivery issue, or affiliation issue may be treated as false statement conduct, unfair competition, business interference, defamation where applicable, and/or breach of these Terms.

We reserve the right to preserve evidence, report violations to platforms, search engines, Google Business Profile, review platforms, payment providers, manufacturers, law enforcement where appropriate, and pursue takedowns, corrections, damages, injunctive relief, attorneys’ fees, costs, and any other remedies available under these Terms and applicable law.

————————————————————————————————————

17C. Bad-Faith Reviews, False Policy Complaints & Omitted-Fact Reviews

Audio Sellerz LLC respects a customer’s right to share honest opinions and truthful experiences. However, customers may not publish, post, submit, encourage, or coordinate reviews, posts, videos, comments, complaints, or public statements that are false, misleading, deceptive, defamatory, made in bad faith, or that omit material facts in a way that creates a false impression about Audio Sellerz LLC, our products, our services, our staff, or our business practices.

This includes, but is not limited to, reviews or public statements that falsely suggest Audio Sellerz LLC acted improperly when the customer’s issue resulted from clearly disclosed Terms of Service, final-sale policies, custom/built-to-order policies, manufacturer lead times, shipping carrier issues, refused returns, denied cancellations, chargebacks, nonpayment, customer misuse, installation difficulty, failure to read product details, failure to follow instructions, or other circumstances outside Audio Sellerz LLC’s control.

If Audio Sellerz LLC followed its posted Terms of Service, checkout disclosures, invoice terms, written policies, or agreed-upon order terms, the customer may not publish a review or public statement that falsely represents the situation as fraud, theft, scam activity, unauthorized conduct, refusal to help, failure to deliver, or wrongdoing by Audio Sellerz LLC.

Customers must not omit material facts from a review or public statement when the omission would cause a reasonable person to misunderstand what happened. Material facts may include, but are not limited to: the product was custom, built-to-order, final sale, special order, installed, used, shipped, delivered, refused, damaged by carrier, subject to manufacturer lead time, subject to a denied cancellation, subject to an unauthorized return, subject to a chargeback, or governed by Terms accepted at checkout.

If a customer publishes a review or public statement containing false statements of fact, misleading omissions, fake claims, bad-faith accusations, or allegations contradicted by order records, shipping records, checkout acceptance, communications, photos, video, or other evidence, Audio Sellerz LLC may request correction, retraction, takedown, evidence preservation, platform review, legal review, and any remedies available under these Terms and applicable law.

Nothing in this section prohibits honest, lawful, good-faith opinions based on a real customer experience. This section is intended to prohibit false statements of fact, misleading omissions, fake reviews, review manipulation, bad-faith accusations, and public statements that misrepresent the facts of a transaction.

————————————————————————————————————

1. Work Performed on Property / Vehicle — Possession, Storage & Title

Payment in full is required before you leave with the equipment, vehicle, property, or labor performed. If you do not pay upon completion, we may retain the vehicle/property/equipment and apply security and storage measures.

Security Deposit — Installs / Shop Labor. A deposit may be required at scheduling and may be applied to the final invoice. Cancellation, no-show, or rescheduling within 72 hours may forfeit the deposit. One reschedule may be allowed with 72+ hours’ notice if we approve.

Security Devices. A wheel boot, steering-wheel lock, security lock, or other reasonable security measure may be installed and will be removed only upon payment in full and authorization of release. Any tampering, removal, damage, or attempted removal without authorization may be reported to law enforcement. After 3 days from notice of completion, vehicles may be moved to our side lot due to limited space.

Storage Fees. Storage fees start on Day 3 after completion notice unless we approve a written extension in advance. Storage is $50/day for vehicles, vehicle-mounted equipment, loose equipment, customer property, or unpaid goods.

Payment Method Restriction After Day 5. After Day 5, the full balance must be paid and payment may be restricted to cash only at pickup to prevent chargebacks.

Mechanic’s/Repairer’s Lien at Day 14. If unpaid 14 days after completion notice, we may initiate lien/title proceedings. For lien claims, storage is calculated from Day 3 through Day 14 and continues thereafter until paid or resolved.

We may seek court orders, file affidavits, obtain title, recover property, remove/uninstall unpaid goods, or otherwise dispose of property consistent with Ohio law to recover amounts due. Any attempt to remove a retained vehicle, property, or equipment without authorization may be reported to law enforcement.

————————————————————————————————————

18A. Road-Test, Diagnostics & Telematics Consent

You authorize reasonable road-testing and limited use of OBD, GPS, scan tools, data tools, telematics tools, diagnostic tools, test equipment, and related tools during service for diagnostics, calibration, programming, troubleshooting, testing, and quality control. Such tools are used for service purposes and are not used for continuous tracking after release. You confirm the vehicle is currently insured, roadworthy, safe to operate, and legally permitted to be driven.

————————————————————————————————————

18B. Hearing Safety & Output Levels

High-output audio can damage hearing, stress vehicle components, loosen panels, increase electrical load, damage equipment if misused, and create safety risks. You accept these risks and agree to use hearing protection and reasonable volume.

————————————————————————————————————

18C. Installation Results & Customer Expectations

Audio results may vary based on vehicle, electrical system, enclosure, equipment, wiring, installation conditions, tuning, source unit, music, user settings, prior modifications, and customer use. We do not guarantee a specific loudness, score, tone, output, SPL number, voltage level, charging result, or subjective sound preference unless expressly stated in writing.

————————————————————————————————————

18D. Electronics / Data Reset Disclaimer

Diagnostics, firmware updates, programming, battery disconnects, power cycling, module resets, voltage changes, or installation work may reset seats, presets, EQ, radio settings, trip data, clocks, windows, modules, warning lights, or other electronics. Please back up preferences where possible. We are not responsible for data/preset loss, module behavior, or resets caused by normal service procedures.

————————————————————————————————————

18E. Appointment Policy — Late / No-Show

Arrivals 15+ minutes late may be rescheduled. No-shows, same-day cancellations, late cancellations, or failure to provide required parts/vehicle/access may incur a $50 shop-time fee, forfeiture of deposit, or rescheduling delay.

————————————————————————————————————

18F. Owner / Agent Certification & Personal Liability

By authorizing work, the signer represents they are the titled owner, lawful possessor, or authorized agent for the vehicle/property and agrees to be personally liable for all charges. We may send statutory lien/title notices to the titled owner and recorded lienholders using information provided by the signer or from public records. At drop-off we may verify identity with photo ID, registration, insurance, VIN information, or written owner authorization if the signer is not the titled owner.

————————————————————————————————————

18G. Pre-Authorization & Overages

We may proceed with parts/labor up to 10% or $150, whichever is greater, above the approved estimate when required to complete work safely, properly, or reasonably. Larger variances require customer approval unless emergency, safety, or preservation circumstances require immediate action.

————————————————————————————————————

18H. Property in Vehicle; Data Resets

Customers must remove valuables, firearms, cash, jewelry, personal electronics, sensitive documents, tools, and personal property from vehicles. We exercise ordinary care but are not an insurer of items left in the vehicle. Diagnostics, updates, installs, or service procedures may reset vehicle or device settings; customers should back up preferences.

————————————————————————————————————

1. Workers — Employees, Contractors & Direct-Payment Subcontractors

This section applies to anyone providing services to Audio Sellerz LLC, including employees, contractors, 1099s, subcontractors, direct-payment subcontractors, installers, fabricators, media contractors, marketing contractors, web contractors, SEO contractors, drivers, designers, helpers, and temporary workers. Contractors are independent and are not our agents or employees unless expressly stated in writing.

Non-Performance. If we pay you and you fail to perform fully, timely, honestly, professionally, or as agreed, you owe:

(i) refund plus 2× liquidated damages of the unperformed or deficient portion, or actual damages if greater;
(ii) 20 hours minimum at $150/hour, and more if actually spent, for our time compiling evidence, communicating, investigating, replacing work, preparing claims, filing claims, and enforcing rights;
(iii) cover/replacement costs; and
(iv) tools, software, access, license, account, credential, data, customer, or property losses caused by your acts or omissions.

Non-Disparagement — Workers. Current and former workers may not publish, transmit, encourage, or coordinate false statements of fact about Audio Sellerz LLC, its owners, employees, contractors, customers, vendors, partners, products, services, operations, or business practices. Remedies include injunctive relief, $250,000 liquidated damages minimum per incident, or greater proven/statutory damages if available, plus attorneys’ fees and costs. Truthful statements, lawful opinions, and legally protected speech are not restricted.

Tools, Safety & Property. Workers must bring and maintain their own tools unless otherwise agreed. No drugs or alcohol are allowed on-site. Workers are responsible for loss or damage they cause to company property, customer property, vehicles, tools, software, accounts, credentials, devices, merchandise, equipment, keys, media, files, and data. Workers must return all credentials, access, company-branded merch, badges, keys, signage, files, devices, and property upon request or separation unless we approve otherwise in writing.

Non-Solicitation. Workers may not solicit our customers, leads, vendors, manufacturers, accounts, followers, employees, contractors, or business relationships for 12 months after engagement ends.

Non-Compete — Employees. For 24 months after employment ends, employees may not work for, assist, advise, support, or operate a direct competitor within 100 miles or any online/remote retailer/platform selling to substantially the same customer base, unless prohibited by law or unless modified in writing.

Grandfathered Work. Pre-existing competitor gigs may continue only if disclosed in writing on Day 1 and approved by Audio Sellerz LLC. No new competitors or scope expansion for 24 months unless approved in writing.

Damages. Violations may result in minimum $250,000 liquidated damages per incident, or greater proven/statutory damages if available, plus attorneys’ fees, costs, and injunctive relief. A court may reform overbroad terms to the maximum enforceable scope.

No-Poach / No-Hire. During engagement and for 24 months after, workers may not solicit, recruit, hire, contract with, or attempt to hire our employees or workers they interacted with. Violations may result in $25,000 liquidated damages per employee or worker, or greater proven damages, plus injunctive relief, attorneys’ fees, and costs.

————————————————————————————————————

19.4A. Post-Separation Takedown & Evidence Preservation — Workers

If a current or former worker publishes or transmits statements we reasonably believe are false statements of fact about Audio Sellerz LLC, our owners, employees, contractors, customers, vendors, products, services, operations, or business practices, the worker agrees to:

(i) takedown/cure within 24 hours of written notice;
(ii) preserve evidence, including original files, messages, screenshots, metadata, drafts, recordings, posts, and related records; and
(iii) cooperate by sending removal requests to mirrors, reposts, platforms, or accounts they control.

Failure to comply constitutes an additional breach and supports injunctive relief, fee-shift, liquidated damages, and all other available remedies.

————————————————————————————————————

19.4B. Non-Interference, Harassment & Mass Messaging — Workers

Workers shall not, directly or indirectly:

(a) harass, threaten, intimidate, or target our staff, owners, customers, vendors, or contractors;
(b) mass-message our customers, vendors, followers, manufacturers, or business relationships with disparaging, false, misleading, confidential, or damaging claims;
(c) encourage third parties to do so;
(d) interfere with our customer relationships, supplier relationships, online accounts, platforms, reviews, listings, or reputation.

Each targeted campaign, post, message, email, listing, review, or mass communication may be treated as a separate incident. We may pursue claims for tortious interference, harassment, cyber-harassment, defamation, unfair competition, breach of contract, and all other applicable remedies.

————————————————————————————————————

19.18. Company-Created IP — Employees / Contractors

All work product created for Audio Sellerz LLC, including photos, videos, copy, designs, CAD files, DSP files, software, scripts, product descriptions, blog content, SEO work, metadata, schema, graphics, logos, layouts, marketing assets, product pages, spreadsheets, files, templates, customer communications, and operational materials, is work made for hire for Audio Sellerz LLC. To the extent not considered work made for hire, the creator assigns all rights to Audio Sellerz LLC and agrees to execute confirmatory assignments upon request.

————————————————————————————————————

19.19. Devices, Accounts & Access Return

On request or separation, workers must immediately return devices, files, property, tools, credentials, logins, 2FA codes, recovery keys, passwords, admin access, documents, customer records, media, software, and company materials. Workers must revoke personal admin rights and transfer control back to Audio Sellerz LLC. Failure is a material breach subject to injunctive relief, fee-shift, damages, and all available remedies.

————————————————————————————————————

1. Customer-Supplied Equipment & Third-Party Installs

When we install, inspect, diagnose, tune, repair, or work around products not purchased from us or previously installed by others:

(a) we are not responsible for manufacturer defects, missing parts, prior improper work, counterfeit items, damaged items, used parts, wrong parts, compatibility issues, or hidden defects;
(b) diagnostic, research, compatibility, and troubleshooting checks are billable at shop rates;
(c) failures of customer-supplied equipment during or after installation do not create our liability;
(d) any warranty we offer is limited to our labor and products we supply;
(e) additional parts, adapters, wiring, labor, or troubleshooting may be required and billed separately.

————————————————————————————————————

20A. Aftermarket Modifications & Inherent Risk Disclosure — Vehicles

By authorizing us to install, tune, diagnose, repair, remove, or fabricate aftermarket equipment, meaning anything not included from the factory, you acknowledge:

Inherent Variability. Two identical vehicles can react differently due to tolerances, wear and tear, software, prior work, corrosion, hidden damage, prior modifications, aftermarket parts, electrical condition, or vehicle history. No guaranteed results.

Pre-Existing / Hidden Conditions. Chips, cracks, weak clips, brittle plastics, aged wiring, failing regulators, rust, moisture, previous repairs, module issues, bad grounds, poor prior wiring, and other hidden conditions may be undetectable until work begins. We are not responsible for breakage or failure caused by such conditions not introduced by us.

Panels / Clips / Rattles. Fragile clips and high-output audio can create buzzes, rattles, loose panels, or noise after panel removal and reinstallation. We will try to mitigate issues where reasonable, but rattle-free operation is not guaranteed.

Glass / Tint Risks. Micro-chips, edge damage, scratches, contamination, old adhesive, or glass defects can crack or become visible during tint/film work. Tiny specks may remain and cure times vary. We are not liable for issues from pre-existing glass conditions, contamination, environment, or factors outside our control.

Electrical Load. High-power audio increases electrical load and may affect charging systems, batteries, alternators, wiring, modules, warranties, and vehicle electronics. You are responsible for battery, alternator, Big 3, wiring, grounding, fuse, and electrical capacity.

Customer Disclosures. You must disclose prior modifications, damage, issues, warning lights, bad regulators, wiring problems, water leaks, electrical problems, security systems, immobilizer issues, and other relevant conditions. Failure to disclose may void goodwill adjustments.

Good-Faith Help — Not Liability. If something goes wrong outside our control, we may make a reasonable, discretionary effort to help. This is not an admission of fault, warranty, or ongoing obligation.

Uncontrollable Issues. For inherent, latent, pre-existing, third-party, or out-of-our-control factors, we are not liable unless caused by our gross negligence or willful misconduct.

Inspections at Shop Discretion. Walkthroughs may be offered at our discretion. Lack of a walkthrough does not create liability or warranty beyond these Terms.

Cameras & Documentation. Bays and property may be on continuous video. We may, but are not required to, photograph or video for quality control, documentation, marketing, disputes, insurance, and legal purposes. Recordings are our property.

Compatibility & OEM/OTA Changes. OEM updates, technical service bulletins, module resets, supplier revisions, software changes, third-party app/API changes, manufacturer changes, or updates may affect integrations. We do not guarantee post-update compatibility. Any reintegration, reprogramming, updating, repair, retesting, or additional parts/licenses are the customer’s responsibility and may be billable.

Liability Cap — Service Labor Only. For claims arising solely from our service labor under this section, and not involving gross negligence or willful misconduct, our total liability, including vehicle damage caused by or arising out of such services, is strictly limited to the labor charges you paid on that work order. No consequential, indirect, special, punitive, loss-of-use, diminished-value, lost-profit, rental, or incidental damages are available to the fullest extent allowed by law.

————————————————————————————————————

20B. Competition / High-Output Use

Use in competition, demos, abuse, clipping, overpowering, low-voltage operation, poor electrical, improper enclosure, improper wiring, off-spec impedance, high-heat conditions, sustained high-output operation, or SPL/high-output environments increases wear, heat, current draw, risk of equipment failure, and risk of vehicle damage. Failures arising from misuse, overpowering, clipping, inadequate electrical, off-spec enclosures, poor installation, competition use, or abusive use are not defects and are outside our liability.

————————————————————————————————————

1. Abandoned Property & Storage Fees

Completed vehicles, property, equipment, merchandise, customer-supplied items, unpaid goods, returned items, unauthorized returns, or items left with us that are not picked up and paid in full within 3 days of notice accrue storage at $50/day unless we approve a written extension in advance.

After 30 days, property may be deemed abandoned and handled consistent with Ohio law, in addition to remedies in Section 18. We may recover storage, towing, administrative costs, legal costs, collection costs, and other amounts allowed by law.

————————————————————————————————————

1. Photo / Video Authorization — Shop Media

We may photograph, record, video, or document your vehicle, products, work, installation, build, equipment, before/after condition, and related materials for documentation, quality control, training, dispute resolution, insurance, legal, and promotional use, including social media, website, print, video, ads, and other marketing.

If you do not consent to promotional use, notify us in writing before work begins. We may still retain media for internal documentation, security, dispute resolution, insurance, legal, and quality-control purposes.

————————————————————————————————————

22A. Outdoor Parking, Theft & Third-Party Criminal Acts

Vehicles are commonly parked outside unless we agree otherwise in writing. We exercise ordinary care, but we are not an insurer of your vehicle, contents, parts, equipment, or property.

• We are not responsible for theft, vandalism, break-ins, weather, acts of God, or other third-party crimes on or near the premises unless caused by our gross negligence or willful misconduct.
• Cameras, locks, lighting, gates, or deterrents do not guarantee real-time monitoring, police response, or prevention.
• Your responsibilities include removing valuables/firearms, locking the vehicle, providing only necessary keys, disclosing immobilizer quirks, and maintaining comprehensive insurance.
• We will assist in good faith with police reports and reasonable footage review where available.
• Our bailment duty is ordinary care; we are not liable for losses solely caused by third-party criminal acts.

————————————————————————————————————

22B. Surveillance & Recording Notice

By entering our property, including driveways, parking areas, walkways, lobby, showroom, offices, shop bays, side lots, rear lots, and work areas, you are on video from the time you arrive and throughout your time on-site. Recording is continuous for safety, security, quality control, fraud prevention, insurance, training, dispute resolution, and legal purposes.

Recording does not guarantee real-time monitoring, police response, or crime prevention. Recording occurs except where prohibited by law. Footage may be shared with law enforcement, insurers, legal counsel, payment processors, platforms, or other parties as reasonably necessary and is retained or deleted per our internal policy.

————————————————————————————————————

22C. Platform & Registrar Cooperation for Impersonation

You authorize platforms, hosts, registrars, search engines, ad platforms, social media platforms, marketplaces, payment processors, and other service providers to disclose basic account information to us for an allegedly impersonating, infringing, confusing, deceptive, or unauthorized page/listing/domain/profile/feed and to disable, remove, restrict, preserve, transfer, or take action against such properties upon our verified notice under Sections 3A through 3D and 12 through 12B.

————————————————————————————————————

1. Title & Security Interest — Goods

Retention of Title. For goods sold, shipped, delivered, released, picked up, or installed by Audio Sellerz LLC, title passes only upon full payment of all amounts due, including product, labor, taxes, shipping, storage, fees, chargebacks, collection costs, and enforcement costs.

Security Interest; Filings. Until paid in full, we retain a purchase-money security interest in the goods and any proceeds. You authorize us to file UCC-1 financing statements, notices, lien documents, collection documents, and related filings, and you agree to sign any documents reasonably requested to perfect, continue, or enforce our security interest.

Installed Goods. For goods we install, title passes only upon full payment. Until then, we may remove, disable, recover, or secure unpaid goods under Section 8C, or pursue lien/title remedies, replevin, injunctive relief, collections, and all other remedies available.

Online / Shipped Goods. For online orders, shipped goods, delivered goods, picked-up goods, or merchandise received by the customer where payment is later reversed, charged back, rejected, or unpaid, title does not pass, and the customer must either repay the unpaid balance or return the unpaid goods as required under Section 8C.

No Sale / Encumbrance. You may not sell, transfer, pledge, pawn, move, hide, alter, destroy, dispose of, or otherwise encumber unpaid goods. Doing so may constitute default, conversion, theft of goods where applicable, and breach of these Terms, and may result in injunctive relief, damages, attorneys’ fees, law-enforcement referral where appropriate, and all other available remedies.

Proceeds & Insurance. Our security interest extends to all proceeds, including insurance proceeds, resale proceeds, replacement proceeds, refund proceeds, warranty proceeds, or payment proceeds related to the goods. You agree to keep the goods reasonably safeguarded until paid in full.

Default. A chargeback, nonpayment, returned payment, rejected payment, failure to return unpaid goods, failure to present vehicle/property for uninstall, refusal to cooperate, sale or transfer of unpaid goods, or violation of Section 8C is a default. Upon default, we may exercise all rights and remedies available at law or in equity, including uninstall/removal, recovery, lien/title remedies, replevin, injunctive relief, collections, court action, and recovery of reasonable enforcement costs.

————————————————————————————————————

1. Force Majeure

We are not liable for delays, failures, inability to perform, increased costs, product shortages, manufacturer delays, supplier delays, carrier issues, labor shortages, strikes, weather, acts of God, cyberattacks, tariffs, regulatory changes, power outages, internet failures, payment processor issues, platform issues, emergencies, accidents, illness, natural disasters, civil unrest, or events beyond our reasonable control.

We will resume performance as soon as practicable or refund unfulfilled items at our option.

————————————————————————————————————

1. Dispute Resolution — Arbitration, No Class Actions, Flexible Court Carve-Outs

Small-Claims Carve-Out. Either party may bring an individual claim in small-claims court, including Barberton Municipal Court where applicable.

Our Election for Court — Carve-Outs. We may choose court for disputes seeking:

(a) mechanic’s lien, repairer’s lien, garageman’s lien, title, possession, replevin, recovery, or repossession relief;
(b) injunctive relief;
(c) IP, confidentiality, non-compete, non-solicit, non-disparagement, impersonation, content theft, SEO theft, or brand enforcement;
(d) defamation, false statements of fact, fake reviews, review manipulation, or takedown/injunction relief;
(e) collections on undisputed invoices, storage, interest, returned payments, chargebacks, liquidated damages, or unpaid balances;
(f) emergency relief or preservation of evidence.

Arbitration for Other Disputes — Our Option to Elect. For any other dispute, we may elect binding individual arbitration under AAA Consumer/Commercial Rules or JAMS if AAA is unavailable, in Summit County, Ohio, or by video. The arbitrator decides arbitrability and may award any individual relief a court could. Proceedings are confidential unless disclosure is required by law or needed to enforce an award.

No Class / Representative Actions. Whether in arbitration or court, claims must be brought individually only. Class actions, representative actions, collective actions, private attorney general actions, and mass claims are waived to the fullest extent allowed by law.

Fees. For consumer claims, we pay arbitration filing fees beyond the first $200 or forum minimum unless otherwise required. Each side pays its own attorneys’ fees unless fee-shifting is authorized by law or these Terms, or for bad-faith, frivolous, abusive, or improper claims.

Mass-Arbitration Coordination. If 25 or more substantially similar claims are filed by or with the same counsel or coordinated group within 90 days, claims may be batched in groups of up to 20 and staged. Remaining claims are stayed. Bellwether outcomes may guide resolution.

Severability / Reformation. If any portion is unenforceable, it will be reformed and enforced to the maximum lawful extent. If the no-class waiver is unenforceable as to a claim, that claim proceeds in court, and remaining claims may continue in individual arbitration.

————————————————————————————————————

1. Notices & Electronic Consent

You consent to email, SMS, phone, payment processor messages, platform messages, and electronic notices for estimates, invoices, order updates, shipping updates, policy updates, lien/title notices, dispute communications, chargeback communications, RMA communications, collection notices, legal notices, and other business communications.

You are responsible for keeping your contact information current. Notices sent to the email, phone number, billing address, shipping address, or account information you provide are deemed valid unless prohibited by law.

————————————————————————————————————

1. Prevailing-Party Fees

In any action to enforce these Terms, including IP enforcement, collections, liens/title, chargebacks, nonpayment, content theft, SEO theft, impersonation, reviews, defamation, worker covenants, or other enforcement actions, the prevailing party is entitled to reasonable attorneys’ fees and costs unless prohibited by law.

————————————————————————————————————

33A. Evidence Preservation — Spoliation

Upon any dispute, chargeback, claim, complaint, review dispute, payment issue, warranty issue, carrier issue, legal notice, or anticipated claim, both parties must preserve relevant evidence, including communications, photos, videos, device logs, account logs, order records, shipping labels, packaging, receipts, tracking information, metadata, social media posts, reviews, screenshots, files, and any related records.

Deleting, altering, withholding, hiding, destroying, fabricating, or failing to preserve relevant evidence is a breach of these Terms and may result in adverse inferences, fee-shift, sanctions, damages, and other remedies in court, arbitration, platform disputes, chargeback proceedings, or other proceedings.

————————————————————————————————————

1. Contact Information

Audio Sellerz LLC
3132 Wadsworth Rd
Norton, OH 44203
Phone: (440) 782-1789
Email: support@audiosellerz.com

————————————————————————————————————

1. Miscellaneous — Severability; Survival; No Waiver; Assignment

If any provision is found invalid, unlawful, or unenforceable, the remainder remains in effect and will be reformed to the maximum lawful scope.

Provisions that by their nature should survive termination, completion, cancellation, refund, account closure, dispute, delivery, pickup, or end of the business relationship survive. This includes, but is not limited to, payments, security interests, IP rights, content rights, SEO rights, liquidated damages, indemnities, chargebacks, collections, interest, lien/title remedies, venue, dispute resolution, worker covenants, evidence preservation, review/false statement provisions, and enforcement rights.

Our failure to enforce any provision is not a waiver. A waiver must be in writing and signed by Audio Sellerz LLC.

You may not assign these Terms, any order, any claim, any warranty claim, or any rights against Audio Sellerz LLC without our written consent. We may assign these Terms, accounts, invoices, claims, or rights to an affiliate, successor, buyer, collection agency, attorney, or other party as part of business operations, collections, enforcement, or sale/transfer of business assets.